Dynamic Management in the Hybrid Model

After the COVID lockdown in March 2020, the return to offices is being real for many companies. Much has been said about how the future of the workforce model will be from now on forward. Although there is not a unique answer, it seems that the hybrid model will be the winner and a dynamic management tool will be important. Both employees and management teams agree on that, even because different reasons.

The hybrid model, as we have considered in previous posts, is basically, mixes working at the office and working from home. Employees can choose their best place to work, their office or at home, based on the tasks they must do or their personal preference.

This model shows many advantages. Employees value the most: no commuting and saving time and a better reconciliation of work and family life.

Nevertheless, many companies are lost and confused in this new paradigm and many doubts arise about how to implement a dynamic space management system, it means, a system that allows employees to book a desktop on demand and at the same time, this system delivers real-time information to manage the workplace in a more efficient way.

Dynamic Management in the Hybrid Model

Corporate culture and working on it before implementing a new workforce model is key for a successful process, although there are some inconveniences and inefficiencies unable to be solved by default, as we have been able to realize after many conversations with our customers:

– There are too many “no shows” after a booking, so actual free desktops or meeting rooms are unavailable in the system even they could be occupied by other people.

– And the other way around. Many people that have not booked any space, due to out of forgetfulness or even laziness, decide to use it, without checking the availability. And the most annoying situation happens when the employee that has properly booked that space, desktop, or meeting room, finds out that his/her booking was useless because someone is utilizing it. This a common situation, and many of us have suffered this uncomfortable and undesirable situation that implies frictions between mates.

To solve these inefficiencies, a real-time occupancy tracking system would fix the issue. Once data is being gather by this system, it would feed the booking platform to identify those booked spaces not actually used after a specific period of time, and so, automatically free them, and detect those spaces that have not been booked but they are in use to show as “occupied” in the platform.

Technology is a driver for a success dynamic management, deeply linked to this new hybrid workforce model that seems to be the mainstream in the close future.